Xsolla Gift Card FAQs
TGCM XSLA Issued Xsolla Gift Card FAQs
How do I redeem my Xsolla Gift Card?
Xsolla Gift Cards can be redeemed online only at x.la/gold.
How can I order a card for myself or as a gift?
To place an order for yourself or as a gift, visit xsolla.cashstar.com
Does the Xsolla Gift Card have an expiration date or any associated non-use fees?
Xsolla Gift Cards do not expire or incur any fees.
How can I check my Gift Card balance on a Xsolla Gift Card?
Gift Card balances can be checked at balance.clutch.com/xsolla. Gift Card balances can also be checked by contacting our team at xsolla@giftcardhelp.com.
How can I request a refund for my Xsolla Gift Card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your Xsolla Card has a verifiable balance of $10 or less, please contact xsolla@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged Xsolla Gift Card?
To request a replacement or report a lost or stolen Gift Card, please contact xsolla@giftcardhelp.com.